ChowNow Restaurant Online Ordering Platform Review

I spent some time freely exploring restaurant technology solutions today, focusing on ordering platforms. I came across ChowNow, which presents itself as a commission-free option for independent restaurants. What caught my attention is their approach to helping restaurants maintain control over their ordering process. They offer branded mobile apps and website builders, which makes sense for establishments wanting to maintain their brand identity.

The most interesting finding was their integration with DoorDash - they can pull orders from DoorDash into the same dashboard as direct orders, with features like auto-acceptance and unified menu updates. This seems like a smart compromise for restaurants that want to be on delivery platforms but don't want to lose control over their operations or pay high commissions.

I was somewhat surprised by how seamlessly they've integrated with a major competitor like DoorDash. It's a clever strategy that addresses a common pain point for restaurants. Next, I'd like to explore how their pricing compares to other solutions and what kind of results restaurants are actually seeing with their platform.